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Privacy Notice

This notice applies to this site itself and anything you send us through it, as well as what you tell us by phone or e-mail.

Sources of information

When you fill in the online form, we receive what you type into it:

  • a description of the job;
  • your name, phone number and e-mail address;
  • the job’s address or its ZIP code, when the form has a field for it.

If you call or write, we make a note of what you tell us and keep anything you send, photos included. Separately, our hosting provider’s servers log a few technical details each time a page is opened: the IP address and browser, plus the page and the time. These records help keep the site secure and up and running.

Cookies and site statistics

The one cookie that may appear is a security cookie, which our hosting provider can set because the site strictly needs it. No cookies are set here for advertising or analytics. Visits may be counted by the host without any cookie, and that gives nothing more than anonymous totals of page visits.

Service providers and partners

The providers that run the site, our e-mail and our request handling have access to information while providing their service. The same goes for service partners who help deal with your request or perform the work. Information may also be disclosed when the law requires it or when that’s needed to protect rights and safety.

How information is used

Your details let us reply to you, book and do the job, and follow up with you about it later. We also use them for our own records, for keeping the site safe and for meeting our legal requirements.

Safeguards

Reasonable steps are taken to keep your information safe. All the same, there’s no such thing as perfect security, online or off, and we can’t guarantee it.

Storage period

We hold information as long as we need it for your request, the work, our business records and our legal obligations, and after that it is deleted.

Access, correction and deletion

Want to know what we have on file about you, fix a mistake in it or have it removed? Ask us by e-mail or phone: write to jessie@freeflowelectrical.com or call (737) 348-0227. We may have to check your identity first. Making the request will never be held against you.

Your privacy choices

People living in California or certain other states are entitled to opt out of the sale or the sharing of their personal information. What “sale” and “sharing” mean is decided by the law of each state.

You can opt out by writing to jessie@freeflowelectrical.com or by calling (737) 348-0227. Say you are opting out, and who you are: your name and the e-mail address or number you have used with us. We use those details to look up your records. It’s free, and no account is required.

When your message reaches us, we confirm it and carry out the request before the legal deadline. The only details we ask for are the ones needed to locate your records.

If you want someone else to do this for you, they can act as your authorized agent. We may ask to see the authorization you signed for them.

Certain browsers and browser add-ons can send a Global Privacy Control (GPC) signal. Where the law requires it, we accept that signal as an opt-out request for the browser that sends it.

We won’t charge you more or serve you any differently because you opted out.

Children under 13

We don’t direct freeflowelectrical.com to children under 13 and don’t knowingly collect a child’s information.

Changes

This notice can be updated at any time, and the newest version is whichever carries the latest date at the top.

Contact details

Send questions about this page to jessie@freeflowelectrical.com, or call (737) 348-0227.